Senior Software Engineer
Microsoft
Azure Core Compute · Customer Insights & Analytics
- Leading the Model Hosting Framework (MHF) program delivering a secure, compliant self-service platform for ML services across Azure Core—now powering 25+ SLA-backed microservices with zero-downtime releases.
- Driving Secure Future Initiative (SFI) remediations for Azure Core Insights, orchestrating org-wide security and compliance upgrades.
- Patent contributor for a Retrieval-Augmented Generation platform blending vector stores, identity enrichment, and agentic code generation to deliver real-time, context-rich answers and executable workflows.
- Built the DERA framework for Azure support ticket summarization and RCA using Azure OpenAI; deployed 30+ AKS-isolated OpenAI instances to overcome throttling and scale analytics.
- Enhanced Wayfinder support recommendations with +3 coverage, +1 accuracy, and 60% latency reduction while modernizing CI/CD for Wayfinder and Service Predictor (12% maintenance cost savings).
- Shipped Azure Case Submission Autosuggest, Azure Workload Identification (clustering + BERT topic modeling), and an IcM Team Prediction service powered by Azure Cognitive Search running on AKS.
- Software Development
- Machine Learning
- Microsoft Azure
- Kubernetes
- Azure OpenAI
- LLMs
- Microservices
- Python
- C++
- Data Engineering
- DevOps
- NLP